Doggy Daycare Policies
Basics
Daycare Hours: 7:00am – 8:00pm, Monday through Friday. We are closed on weekends and holidays. If you pick your dog up after 8:00pm, you will be charged a $40 late pick up fee
Please contact us through Time To Pet or email
Email: hello@firehydrantpetsitting.com
Website: www.firehydrantpetsitting.com
Fire Hydrant Pet Sitting Co LLC consists of employees and contractors
Each employee is Pet CPR and First Aid Certified
All breeds, sizes and genders are welcome
Dogs must be at least four (4) months old
Please remove the dog’s poop bag holders/dispensers prior to arriving at daycare
Retractable leashes and leashes that are longer than 5 feet are prohibited
Dogs must be spayed or neutered. For males, they must be neutered once they are thirteen (13) months old
All dogs must be flea and tick free. FHPS does require your dogs to be on heartworm and flea preventatives
Services
Daycare Evaluation
All dogs attending FHPS Daycare must have completed the enrollment process and passed our evaluation. Vaccination records must be provided at or prior to the evaluation.
An agreed upon time to bring your dog by the Daycare is required for an evaluation to ensure the safety of your dog and others. Evaluations must be scheduled in advance. This process is to determine whether your dog is a good fit for FHPS Daycare.
Attendance
Reservations are required for daycare. A minimum attendance of two daycare visits per week is required. Your dog must be dropped off no later than 10:00am. For pick ups, after 4:00pm is appreciated. If you need to pick up prior to 4:00pm, please send us a message so we may accommodate the earlier pick up time.
Right to Refuse Service
FHPS reserves the right to to refuse, or turn away, dogs and their owners at any time for any reason. Please be aware that FHPS Daycare is not suited for every dog and safety is of the utmost importance. If we feel a dog will create an unsafe environment for themselves or other dogs or towards humans, on any behavior FHPS may encounter, the dog may not participate in FHPS Daycare.
Vaccinations
All dogs must be current on all vaccinations. Vaccination records must be provided prior to the evaluation.
DHLPP (Distemper, Hepatitis, Parvovirus, Parainfluenza, and Leptospirosis)
Bordetella, required every six months
Rabies
Certificate verifying the dog is free from intestinal parasites, annual fecal testing may be required
Exceptions will be made if veterinary approved/signed titer levels are provided
Daycare Packages
A purchase of a package is required to use FHPS daycare services.
Packages expire 45 days after the invoice date.
Packages may be temporarily paused with a 48 hour notice in cases of travel or illness. Limits may be applied.
Packages are based on the number of passes
Daycare passes are applied based on the number of days your dog attends, not on a fixed monthly calendar. While our pricing is shown in monthly packages (based on an average four-week month), passes are deducted each time daycare is used. For example, if your schedule shifts and your dog attends more days in a given month—such as using 10 days instead of 8 — you may see two packages applied for that month. This simply reflects the total number of daycare days used, not an additional fee or penalty.
Payment
No cash payments are accepted at this time, contactless payments only. Debit or credit card are both accepted, and a 4.0% service charge is applied to cover credit and debit card expenses. To avoid the service charge, Check or Zelle is accepted.
FHPS reserves the right to periodically adjust pricing and fees with or without given notice.
An invoice for any additional services or charges will be added to the pet owner/Client, invoice and/or account.
Payment is required prior to dropping your dog off at Daycare and beginning any other services.
A late payment charge of 8% is applied if the bill is not paid by the due date. Another 8% charge will be applied for every three (3) days the bill goes unpaid.
Cancellations
Last Minute Cancellation and No Show’s
If you are unable to keep your reservation, we ask that you cancel by 7:00pm the previous day. If you need to cancel a Monday reservation, please still message on Sunday to cancel by 7:00pm. No refunds will be provided with last minute cancellations or no-shows.
Advanced Cancellation
If you need to cancel an upcoming daycare reservation, your account will be credited.
Liability
Acknowledgment and Assumption of Risk
I acknowledge that dog daycare and dog walking services and all other services provided by FHPS (the “Services”) require human-to-dog and dog-to-dog interactions that involve known and unanticipated risks, which could result in physical injury to myself and my and other dogs and to FHPS’s employees and agents, as well as property damage. I understand such risks simply cannot be eliminated, despite the use of reasonable safety procedures and equipment, without jeopardizing the essential qualities of the Services. I expressly accept and assume all of the risks inherent in the Services or that might have been caused by the negligence of FHPS, and understand that I am responsible for any injuries, whether to humans or other animals, or property damage caused to or by my dog while my dog is attending daycare at FHPS or is otherwise under the care of FHPS. Placing my dog in FHPS’s care is purely voluntary and I elect to do so despite the aforementioned risks.
Release
I hereby voluntarily waive, and release and forever discharge FHPS from, any and all claims, demands, or causes of action (collectively, “Claims”) which are in any way connected with FHPS’s provision of the Services to my dog, including Claims for injuries to myself and my dog, up to and including the death or disability or myself or my dog, notwithstanding the fact that such Claims may be the result of FHPS’s negligence. I understand that items brought to daycare may be damaged/destroyed and that FHPS shall not be responsible for such damage/destruction.
Indemnification
I indemnify and hold harmless FHPS from any and all liabilities and expenses (including any reasonable attorney’s fees) incurred by FHPS or Claims against FHPS as a result of my or my dog’s actions. If FHPS is required to incur attorney’s fees and costs to enforce this agreement, I agree to reimburse, indemnify, and hold FHPS harmless with respect to such fees and costs.
Treatment of Injuries and Illnesses
I understand and agree that any problem or injury that develops with my dog will be treated as deemed best by FHPS in its sole discretion. Either my veterinarian or a veterinarian selected by FHPS will be contacted in the event of a medical problem that is serious in nature. I agree that I am fully responsible for the costs of any such medical treatment. If my dog should become ill or seem to be in need of medical consideration, FHPS reserves the right to administer aid and/or to use any available veterinarian. I, the owner, shall pay any expenses so incurred. I understand that when dogs play in group’s nicks and scratches may occur. Daycare staff may or may not notify me immediately. If the injury is not serious the staff can let my dog continue to play and let me know about it later.
Disclosure of Medical and Behavioral Issues.
I have informed FHPS of any conditions my dog may have that may affect its interactions with people or other dogs, such as illness or aggression problems, and understand and agree that in admitting my dog to FHPS, FHPS has relied on my representation that my dog is in good health and has not harmed or shown aggressive or threatening behavior towards any person or any other dog. While I believe that my dog is not aggressive, I understand that if he or she behaves aggressively or displays behaviors deemed unacceptable by FHPS, he/she will be removed from the play group. If FHPS deems my dog a danger to himself/herself or others, my dog may be asked not to return. Such determinations will be made at the sole discretion of FHPS.
Miscellaneous
I understand that if my dog is left under FHPS’s care for three days without reservations or contact from me, the dog will be considered abandoned and necessary steps will be taken to turn the dog over to the proper authorities.